How it works

  • Please create an account in the member’s login page.
  • Please choose a membership type (silver, gold or platinum depending on your requirements).
  • You will be provided with a unique member login name and password.
  • Once you have created an account you are ready to ask any health or medical queries by logging in the members page using your unique members login name and password.
  • After entering the necessary information pertaining to the query click the submit button.
  • Please do make sure you add all the necessary information in the question before you click the submit button for illness diagnosis.
  • The health queries you raise is initially triaged by the medical director and then passed on to the appropriate medical expert for illness diagnosis.
  • Or if you wish you could direct the questions to the medical expert of your liking.
  • A thread of questions are questions pertaining to a single medical problem, it could range from a single question to usually about five questions till you have a satisfactory response.
  • If you would like to consult the doctor online for illness diagnosis through a webcam by Skype, please follow these instructions
         a) Please download the Skype software (it’s free!!!)
         b) Make an appointment with your desired online doctor by emailing us at [email protected]
         c) Consult the doctor online through your webcam by skype
  • If you are satisfied with our services and would like to upgrade to a gold or platinum membership, a standing order or direct debit could be set up on request. Please e mail [email protected] the-online-doctor.com for further details.




  • A query is the medical or health problem you might have.
  • A thread of questions is questions pertaining to your query till you get a satisfactory response.
  • A thread of questioning could range anything form a single question to about five questions.




  • Silver membership is free till 2 queries in a 30 day period.
         a. Answers to 2 different thread of queries a month pertaining to 2 different medical or health problems. After the initial 2 queries you might be charged about £25 per query.
         We would strive to answer your queries within 72 hours.
  • Gold membership costs £24 per person for 30 days.
         a. Answers to 10 different thread of queries a month.
         We would strive to answer your queries within 48 hours.
         We would advice on blood results and basic investigations.
  • Platinum membership costs £29 per person for 30 days.
         a. Answers to 15 different thread of queries a month.
         We would strive to answer your queries within 24 hours.
         We would advice on blood results, x- rays, scans and complex cases.
  • For details on family and corporate discounts please email [email protected].